■ Audio issues
The caller cannot hear my voice during a call.
Ensure that the device is properly connected to the car kit through a
Bluetooth connection.
The audio quality is not good or I cannot hear sound.
• If the car kit is connected to the car radio, check that the car radio
volume is set properly.
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• If the car kit is connected to the supplied loudspeaker, check that the
car kit volume is set properly.
The car kit does not play sound in stereo.
• Check that the car radio is set to receive audio through the stereo
input.
• Check that you have selected the correct audio source in the car
radio.
• Check that the car radio volume is set properly.
The sound quality of music is similar to a phone call.
If you use the music player feature of your mobile phone, check that the
phone supports the A2DP Bluetooth profile and that no other A2DP
device is connected to the car kit. If your phone supports this profile and
another A2DP device is connected to the car kit, disconnect the other
device from the car kit and connect your phone.
If you use a music device that supports the A2DP Bluetooth profile,
check that no other A2DP device is connected to the car kit.
I cannot hear music played when the mobile phone or music device is
connected to the car kit.
• Check that your phone or music device supports the A2DP Bluetooth
profile and that no other A2DP device (for example, a Bluetooth
adapter using A2DP) is connected to the car kit.
• Check that the phone or music device is properly connected to the
car kit.
• Check that the car kit is properly connected to the stereo input on
your car radio. See “Integration with a car radio system,” p. 18, or
consult with the technician who installed the car kit.
The car radio is not muted when I answer a call.
Ask the technician who installed the car kit to ensure that the car radio
mute wire is properly connected.
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